Return & Exchange Policy

Eligibility

You may return or exchange a product within 7 days of delivery if:

• The product is defective, damaged, or not as described
• The product is in its original packaging with all accessories
• The product shows no signs of use or wear

Non-Returnable Items

The following items cannot be returned:

• Products that have been used or show signs of wear
• Products without original packaging
• Software, gift cards, or downloadable products
• Custom or special-order items

Return Process

1. Contact us via WhatsApp or our contact page within 7 days of delivery
2. Provide your order reference number and reason for return
3. We will review your request and provide return instructions
4. Ship the product back in its original packaging
5. Once received and inspected, we will process your exchange or refund

Refunds

Refunds for COD orders are processed via bank transfer or JazzCash/EasyPaisa. Refund processing may take 3–7 business days after the returned item is inspected.

Warranty Claims

Most products carry a manufacturer's warranty. Warranty claims are handled directly through the manufacturer or authorized service center. We can assist you in initiating a warranty claim if needed. Contact us for details.